Service
Support across the whole asset lifecycle
Autel Energy stays with your project from the first load study to years of uptime — with remote diagnostics, OTA updates and a global field service network.
01
Plan
Load studies, site design and product selection matched to your grid capacity.
02
Deploy
Delivery, installation support and commissioning with certified partners.
03
Operate
Remote monitoring, OTA firmware and proactive fault alerts through the CSMS.
04
Maintain
Spare parts logistics, field service and extended warranty options.
Need help with a site?
Our regional service desks handle commissioning questions, diagnostics and parts requests.
Contact support